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Pursuing the light of objective truth in subjective darkness.

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Freedom of Speech and the Fallacy of Demanding to be Heard

  • January 22, 2020
  • Helen Pluckrose and James Lindsay
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There is a troubling misunderstanding of the principle of freedom of speech gaining momentum right now. It fundamentally misunderstands two central concepts of the principle — individual freedom and the “marketplace of ideas.”

Before these can be discussed, it will be necessary to explain what we mean by “freedom of speech” or more precisely, what we do not mean.

We are not talking about the legal aspect of freedom of speech such as specific laws or constitutions of specific countries around the principle of freedom of speech, e.g., the US First Amendment. These legal structures relate to the principle of freedom of speech, but they are not the principle of freedom of speech. That principle is much, much broader and extends much further than how governments may or may not interfere with public speech.

We are also not talking about some non-existent right to make any words at all with one’s mouth or keyboard. The “speech” defended under “freedom of speech” does not refer to literal verbal utterances. Some of these are rightly illegal — commissioning a crime, perjury, fraud, false accusations, breaking confidentiality laws, and espionage, for examples. Defenders of freedom of speech are not attempting to change this.

We are talking about a principled defense of the free exchange of ideas on many levels of society; an acknowledgement that this is a basic human freedom and an understanding that viewpoint diversity and the whole process of arguing, questioning, challenging, doubting, refuting, and revising ideas is essential to the advancement of knowledge, to social progress, and to liberal democracy itself. In short, we are talking about what Jonathan Rauch describes as “liberal science,” the development of which in Western modernity has a long and multi-faceted intellectual history. It includes key liberal philosophers such as John Stuart Mill but also thinkers and political activists as diverse as Puritans and secularists, Marxists and Libertarians. Though rarely seen this way, it is, in fact, an advanced social technology. Establishing the “marketplace of ideas” as the most positive model for a successful and progressive society took hundreds of years and much hard work.

The principle of freedom of speech is often misunderstood. Lately, seemingly following the democratization of information and communication via the Internet and social media, the misunderstanding of the key tenets of the principle of freedom of speech most often takes the form of an accusation, which we might call the Fallacy of Demanding to Be Heard. These accusations can be broadly paraphrased like this:

“You say you are an advocate of free speech, but then you don’t allow everyone to talk to you. You advocate for the ‘marketplace of ideas’ as a way to advance knowledge and say that it must be open to everyone, but you don’t allow everyone to engage with yours. Therefore, on the one hand, you are saying that shutting down speech is wrong but on the other you are shutting down speech. This is, at best, inconsistent, and at worst, downright hypocritical.”

This is very confused on two central concepts of the principle of freedom of speech and these work on an individual level and on a societal level.

On an individual level, the Fallacy of Demanding to Be Heard misunderstands the concept of freedom.

Within freedom of speech, there are four essential freedoms:

  1. The freedom to speak — Individuals may express all ideas without hindrance or punishment.
  2. The freedom to listen  — Individuals may listen to all ideas without hindrance or punishment.
  3. The freedom not to speak — Individuals must not to be required to express any ideas or speak to any person.
  4. The freedom not to listen — Individuals must not to be forced to listen to any ideas or any person.

Given that, alarmingly, so many of the people who seem confused about freedom of speech in this way describe themselves as secularists and skeptics and have long fully understood and argued that freedom of religion includes freedom from religion, perhaps a direct comparison with the freedom of religion will be helpful here.

Under freedom of religion, people are free to believe any creed they want to, and they are also free not to believe that creed or any creed at all. People are free to practice their religion but not to compel others to practice it, observe its obligations, participate in its rituals and customs, or accept its dogmas, doctrines, or premises. Freedom of religion entails the freedom to worship and to believe in accordance with one’s community or conscience, and it also contains freedom from being compelled to worship or believe any particular thing at all. A secularist mentality understands this, and only those who reject liberal secular values — that is, fundamentalists — feel others should be compelled to believe or worship in any particular way.

In the same way that it is clear that a defense of freedom of religion does not equate to a commitment to allow everyone else to impose their religion on you, it should be clear that a defense of freedom of speech does not equate to a commitment to allow everybody else impose their speech on you. Nowhere within freedom lies the right to be heard. You have the freedom to speak, yet every other individual has the freedom to ignore your speech by whatever means are necessary, including by removing themselves from the vicinity of it. Being ignored does nothing to infringe upon your right to speak, to hear, not to speak, or not to hear. Your freedom of speech remains fully intact because nowhere in that is the freedom to impose your speech upon others. The right to decide what one listens to remains as inviolable as the right to decide what one believes.

This is the “freedom” bit of freedom of speech.

On a societal level, the Fallacy of Demanding to Be Heard misunderstands the marketplace of ideas

Some people concede that freedom from speech should be a right even for people who defend freedom of speech but add that they think it is clear that those who argue for the importance of viewpoint diversity to advance knowledge and then refuse to listen to (certain) other views are not putting their money where their mouth is. That is, they are behaving hypocritically because they fail to consistently hold a principled line on viewpoint diversity.

This would certainly be a just accusation of hypocrisy if an individual who argues for this then refuses ever to engage with any different ideas. This is not a just accusation, however, if they merely refuse to engage with every idea and every proponent of every idea. Far too often, the criticism “You refuse to listen to other ideas (or your critics)!” means “You refuse to listen to me.” That may be, and there could be a number of reasons someone who is committed to freedom of speech might not be listening to you.

First, your ideas could simply not be within their area of interest or knowledge. We all have to be selective in what we discuss. People have approached me (Helen) recently to discuss economics, drug laws, and adoption policies. I am not well-informed on any of these things, neither do they interest me to the extent that ideology and psychology do. I declined to discuss because my opinion would not be worth much.

Second, they could find your ideas foolish, tedious, or unsupported by evidence. We have recently declined to discuss whether women should be able to vote, metamodernism, metaethics, certain framings of the issues with firearms, and the claim that God exists. We have discussed all these in the past and find such discussions fruitless. You might think we are wrong to think so but again, we all have to be selective, and we retain the right to decide what is worthwhile to give attention to.

Third, you could be personally rude or dishonest in your style of conversation. We are simply not going to enter a conversation with someone who is gratuitously abusive, snarky, insincere, misrepresents our position, or deliberately misses our point. You could be giving off every signal of discussing in bad faith, particularly in wishing to prove yourself right more than to discuss the issue with someone you know disagrees with you. There is no point in pretending that what follows from such a situation is going to be a conversation. At best it is a winding debate, and at worst it’s just a frustrating monologue from the effective equivalent of a street preacher. Conversation requires give and take, and ideally, when there is disagreement, it requires both participants to be willing to change their minds about some or all of the issues. When this condition is not met, there is no onus placed upon us to participate or to listen because, again, we all retain the right to decide what is worthwhile to give our attention to,

Fourth, your ideas could be being presented much better by someone else. We have often been accused of refusing to engage with disagreement when, in fact, the person disagreeing with us is just doing so badly whilst other people are doing it well and presenting us with a much more challenging and therefore interesting and potentially productive conversation. It is quite possible to have highly intellectually & ideologically diverse discussions by choosing to talk to and listen to the most thoughtful, reasonable, knowledgeable and honest proponents of a variety of ideas and not to engage with the abusive, the incoherent, the ignorant and the dishonest.

This last point is particularly important to note. There is a terrible sense of entitlement to insisting that someone must listen, not only to counterviews but your counterviews. We are small social and political commentators and writers, and we already have to be selective with the views we engage. If the person you seek to disagree with is a prominent public intellectual, realize that they will be receiving vast amounts of critical feedback, some of it of a very high quality and much of it off-point and downright rude. If you want yours to be one of the ones they engage with, you’ll have to earn that. It’s nothing personal; everyone faces this same difficulty in being heard by busy and prominent figures.

This is the crucial element of the metaphor called “the marketplace of ideas,” which is being so badly misunderstood. The metaphor appeals to a marketplace. If you were to show up at a farmer’s market with your tomatoes, it doesn’t matter if they are the best tomatoes in the world; it is still your job to attract interest in purchasing them. You cannot force people to buy them. You cannot force prominent individuals to try your tomatoes and then promote them.If someone is allergic to tomatoes, doesn’t like them, or isn’t in the mood for them — or yours, or you — at the time, they have every right to pass your tomatoes by, and you have no standing upon which to demand that they change their mind.

Within the marketplace of ideas, the responsibility is on each vendor to present his ideas to the public by showing them as best they can and hoping people will want to “buy” them, that is, take them seriously and engage with them. No one is obligated to buy any product they believe is inferior or, in fact, any product they are not interested in — for any reason — in a real marketplace in a free society, and it is a blatant infringement of their rights to attempt to force them to buy something they do not want. Likewise, no one is obligated to listen to, engage, promote, or be interested in any ideas within the marketplace of ideas, and it is a blatant infringement of their rights to attempt to force them to do otherwise. Furthermore, people can refuse interest for any reason, which includes any bad behavior on the part of the vendor, regardless of the quality of the product.

This is how the marketplace of ideas works, and it works well. There is no point complaining that your stall has been shut down if people decline to buy from it. It remains open, but it is your responsibility to improve your product by making your argument strong, your evidence substantial, your point clear, your ideas engaging, and your sales pitch courteous. In this way, even if any individual is genuinely badly motivated to avoid your justifiable and insightful criticism, other people will still hear it and your ideas will ultimately win out over theirs in the marketplace.

Conclusion

The Fallacy of Demanding to Be Heard is often leveled in terms of freedom of speech accompanied by gleeful (and reckless) accusations of hypocrisy. Not only is this a misunderstanding of the freedom part of freedom of speech and the marketplace part of the marketplace of ideas, it is a form of entitlement which can even lead to harassment and bullying. It is an attempt to insist that someone who isn’t interested in you or your ideas is somehow failing to uphold critical liberal, intellectual, or academic virtues and then, often, using that against them. This can create a vicious spiral in which the entitled and insulting behavior of someone demanding to be heard will encourage the other person to ignore them even more leading to the former becoming yet more intrusive and defamatory. A better approach for advocates of freedom of speech is to speak when you have something to say, listen when there’s something you want to hear, stay silent when it’s better you don’t speak, and be selective about what ideas and individuals you listen to in a way that upholds your belief in the productivity of viewpoint diversity.  Allow people who want to talk and listen to each other do so and you will uphold the principle of freedom of speech. Don’t think you can force anyone to talk or listen to you.

via Areo Magazine

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Helen Pluckrose

Helen Pluckrose is an exile from the humanities with research interests in late medieval/early modern religious writing by and about women. She is editor-in-chief of Areo. Helen took part in the "grievance studies" probe and her upcoming book with James Lindsay, Cynical Theories, looks at the evolution of postmodern thought in scholarship and activism.

James Lindsay

An American-born author, mathematician, and professional troublemaker, Dr. James Lindsay has written six books spanning a range of subjects including religion, the philosophy of science and postmodern theory. He is a leading expert on Critical Race Theory, which leads him to reject it completely. He is the founder of New Discourses and currently promoting his new book "Cynical Theories: How Activist Scholarship Made Everything about Race, Gender, and Identity―and Why This Harms Everybody," which is currently being translated into more than fifteen languages.

Related Topics
  • demanding to be heard
  • fallacy
  • freedom of speech
  • helen pluckrose
  • James Lindsay
  • John Stuart Mill
  • Jonathan Rauch
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15 comments
  1. PikachuEXE says:
    October 16, 2024 at 3:08 am

    Translated to Chinese in case anyone interested:
    https://matters.town/a/x4grdir6msv3

    Reply
  2. Christopher Ellis says:
    September 11, 2023 at 2:42 pm

    So, when YouTube shuts me down from commenting so as ” to protect ” other users, simply for expressing that so and so deserves a flogging, YouTube is overstepping its soke. Who has been harmed? Certainly not the person whom I spoke of.
    PC Woke of the Thought Police was on duty.

    Reply
  3. Beverly Phillips says:
    May 31, 2021 at 6:59 pm

    I love, love, LOVE this article, how concisely and precisely you’ve expressed things that I felt, that I knew but they just wouldn’t come together cohesively…without hurting someone else’s feelings. I consider “Twitter” a marketplace of ideas…I’m very selective in who I follow and don’t understand the concept of “Please follow my friend Harold, he’s 50 away from having 1,000 followers.” I stopped doing that…following to meet a numbers goal for someone. No, I want to sample the merchandise, squeeze it, sniff it, read the ingredients and then maybe I’ll select it if I think it will perform well. I know I’m doing it correctly but I’m also happy to be disagreed with.

    Reply
  4. Winter says:
    September 23, 2020 at 7:06 pm

    This an excellent article on the whole, but there’s one sentence which seems to be channeling Yogi Berra, who famously said, “If people don’t want to come to the ball park, how are you gonna stop them?”

    When you say:

    ” no one is obligated to listen to, engage, promote, or be interested in any ideas within the marketplace of ideas, and it is a blatant infringement of their rights to attempt to force them to do otherwise.”

    I have to assume you meant:

    “… it is a blatant infringement of their rights to attempt to force them to do so.”

    and yes, I know this is picky comment about a minor point, but you’re usually really good at saying precisely what you mean … and that goes for both of you 😉

    Reply
  5. Ian Hawthorn says:
    September 23, 2020 at 6:03 am

    While I fully agree with what you say here, I would have liked to see you better clarify the distinction between a refusal to listen to someone’s speech, and an effort to deny someone a platform. Deplatforming is often justified by the claim that nobody has a right to be listened to which can sound similar to the claim you make, that you as an individual have a right to choose not to listen. You are asserting the right to control what goes into your own ears whereas the deplatformers seek to control what goes into the ears of others.

    Reply
  6. T Arthur Poudrier says:
    September 22, 2020 at 7:21 pm

    WHS,

    Denying you a “platform” on their website or comment board is not censorship because (1) only the government can censor someone or something, and (2) denying someone a “platform” on their website property, or brick-and-mortar property, is an exercise of their private property rights, and their right to freedom of association and non-association (i.e. peaceful discrimination/exclusion for whatever reason), the same rights that you possess.

    No one has a monopoly on the marketplace of ideas, so if one person has shut his “platform” off from you, find others who consent to be receptive to your ideas, and/or build your own platform in the market.

    Reply
    1. Tomtomy says:
      February 17, 2022 at 2:01 pm

      The hypocrisy lies in selling the platform as a place of free discussion free from editorial inference, but removing speech that is not unlawful.

      Either your platform is curated content you support, or it’s a free place where any can set up shop and only remove illegal content. Using the protections given to free platform while heavily curating content is pure hypocrisy.

      Reply
  7. WHS says:
    September 19, 2020 at 1:40 pm

    When I put my lunatic ideas out there into the marketplace of ideas, of course any individual is free to refuse to listen to me and to walk away. The problem arises is when that individual takes their opinion that my ideas are bad and acts as if that is an objective truth, and proceeds to decide on behalf of other people that they have no need to listen to me either – such as by denying me a platform or other forms of censorship.

    Reply
  8. Matthias says:
    September 19, 2020 at 10:43 am

    Excellent article. Thanks for that!

    I would, however, like to add an additional layer of complexity. Tristan Harris talked about this on Rebel Wisdom not too long ago: the idea that the solution to bad speech is more speech is flawed, because it assumes that people (potential listeners) have infinite attention at their disposal. In this day and age, “more speech” can actually be weaponised as a form of censorship. What if I absolutely flood the market with tomatoes? Potential buyers will never have the time, patience, or inclination to check all of them for quality, or listen to the different sales pitches. They may just pick the loudest tomatoes, or the most convenient ones, but not necessarily the best.

    I think this is a very real limitation, and it could explain some of the frustrations of not being heard. Ideas are no longer spread as a function of their merit, but by how compelling they are.

    Reply
    1. Tomtomy says:
      February 17, 2022 at 2:07 pm

      That’s the problem with democracy. It’s efficiency is inferior to an organized elite, but the second you give more power to a select elite instead of the people, you’ve betrayed democracy and allowed space for authoritarianism to flourish.

      I believe that if an idea truly answers the needs of the time, it’s a question of time before it spreads far and wide. And if we suffer in the meantime, then that’s the price paid for democracy.

      Reply
  9. Andrew Crites says:
    September 18, 2020 at 1:17 pm

    I’d be very interested in a follow up article that talks about freedom of speech with respect to cancel culture or the “freedom of speech does not mean freedom from consequences” idea… what it might get right and wrong.

    Reply
    1. Eric Maughan says:
      September 19, 2020 at 10:09 am

      Seconded.

      Reply
  10. Carmela says:
    February 27, 2020 at 12:07 am

    Clear, precise and intelligent. Not only this article but everything I’ve read and listened to by the three of you. What a relief you’ve taken this on. Thank you for New Discourses, a truly great resource.

    Reply
  11. Alan says:
    February 26, 2020 at 1:37 pm

    Outstanding article that I chose to read and absorb. And I shall share this in the hopes that some of my friends may see their way to civil discourse.

    Reply
    1. Debra Dudley says:
      May 30, 2021 at 9:02 pm

      Suppose a speaker pays a municipality for a permit to speak at City Hall, as a Texas branch of the KKK did in my city in 2006. Sixty people, including the wife of a Texas state senator, calling themselves “Go Away KKK!”, arrived at the rally with pots, pans, drums and other paraphernalia . This resultant din muted the comments of those at the podium so effectively that the Empire Knights of Texas ended the program an hour early.

      And in a sense, this is fine with me as I’m no fan of the Klan, but what about the people (few as they probably were) who attended the event with a mind toward actually listening to what the speakers had to say? It seemed like a civilian heckler’s veto to me, and I was very troubled by it.

      Reply

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